Returns & Exchanges

At Walusha, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't quite right, our simple exchange and refund process ensures you can shop with absolute confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or makeup marks.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our warehouse receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.